Rules and Regulations

Royal Charter Services drivers work hard to accommodate customers requests, but at times due to unforeseen delays caused by detours, traffic congestions and other reasons outside of the company’s control may not be oblige. For passenger’s safety our drivers are strictly asked to obey hours of services regulated by the Federal and Provincial Law.

What are the numbers of hours a motor coach driver can be on duty?
There are different driving regulations for the United States of America and Canada.

Canadian Federal and Provincial Laws as follows:
Our drivers can drive up to 13-hours, and must not exceed 14-hours on duty, and must be off duty for 10-hours in a 24-hours day.
In a 7-day period all drivers can work up to 70-hours, this includes driving, and non-driving hours. Also in a 14-day period driver must have one 24-hours break.

United States of America Federal Laws follows:
Our drivers can drive up to 10 hours, and then must have 8-hours off duty before driving again.
Drivers can work up to 15 hours, which includes both driving and non-driving hours. When the driver reaches a 15-hours limit, they must have 8-hours off duty before driving again.
In a 8-day period all drivers can work up to 70 hours, this includes driving, and non-driving hours.
***All drivers should not drive after reaching these limits.

The safety of our passenger’s life maybe put into risk if a driver goes over his limited hours, which may conclude a driver to become fatigue and cause risk for the passengers on board. Therefore we request all passengers not to pressure your driver to break the law, as the lives of the entire group lies in the drivers hands.